These questions only relate to registered users. General questions are publicly visible from the home page. Here you can ask us anything. Use the search box above to find the question you need answers. Just click on the question and the answer will appear. Click again and it disappears. Or you can click on the "Show all" bar below to display all answers.Feel free to submit new topics using the Submit Question link.
Q: Do some listing websites offer things others don't?
They will all tell you they do. But sites that utilize the VRMLS multiple-listing-service only include rentals from Managers and Owners who are members of the Vacation Rental Association (www.VRA.org). This is the only not-for-profit regulatory group in the industry. Members can take training to be come certified. They can submit their properties for inspection providing you an extra measure of verification. Look for the Blue Ribbon logo for inspected properties.
Q: How do I purchase a Travel Insurance Plan?
You can purchase a Vacation Rental Insurance plan directly through your vacation rental company.
Q: Is there a deadline for checkout times?
Yes - cleaning rooms, condos, homes and resorts is a big job. It can take hours to make a place spic and span. Housekeepers need to start immediately upon departure. Staying late disrupts the cleaning schedule. Sorry.
Q: When can I pay for Travel Insurance?
We recommend you pay for the insurance at the time of reservation, however you can purchase Vacation Rental Insurance anytime prior to or with your final trip payment.
Q: I've lost my logon or password. What do I do?
No problem. Just go to the Login Page of our website. Look for the "Forgot your Password" link. Or you can call us during business hours.
Q: What is Plumbob Publishing?
A plumbob is an old fashioned tool used by carpenters to determine straight up and down. It is a string and a weight which, when allowed to dangle free always reflects a straight line downward. Our company has chosen the word Plumbob to represent our quest to produce straight forward and accurate publications. Some of these are conventional print and other media. And some are websites in a variety of specialty industries and narrow interests. This website is just one.
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