Glossary
This Glossary is provided to help guests understand more about the rental of inns, resorts and vacation rentals. It is not comprehensive but serves as a primer for terms guests may encounter in renting specialty lodging. Not all terms apply to all properties or managers.
Inclusive Tour
A tour program that includes a variety of features for a single rate (airfare, accomodations, sightseeing, performances, etc.) (Origin: Industry)
Inspection
The act of the owner or manager entering and inspecting a roperty for the purpose of a guest's compliance with the booking agreement, terms and conditions and following of rules. Also includes housekeeping and maintenance entrace to a unit to accomplish their tasks related to the unit. Unlike long-term tenancies, owners, managers and staff are allowed, by law to enter units for such purposes upon reasonable need and without long notice. (Origin: Industry)
Interim Clean
When a guest occupies a vacation rental home for an extended period of usually a week or more, interim cleans may be warranted during the stay. Usually there is a fee for such cleans. See also: Out Clean, Housekeeping, Cleaning (Origin: Industry)
Invitees
People who are invited to use a lodging property by the Guest, who is the person who actually rents the property. (Origin: Industry)
Issues
A general term describing matters brought to the attention of a lodging proeprty owner or manager. May include questions, complaints or even compliments but an issue not necessarily resolvable if the cause or solution is beyond capability to be solved (Origin: Industry)
IVR - Inspected Vacation Rental
A lodging unit that has been inspected and meets the standards of the Vacation Rental Industry Association (VRIA). Designated as "Blue Ribbon" and "Inspected Vacation Rental (IVR)" These include rules for outfitting, cleanliness, maintenance and truthful advertising, The terms Blue Ribbon and IVR are trademarks owned by the Vacation Rental Industry Association. See also: Blue Ribbon Rental, VVR, Verified Vacation Rental (Origin: VRIA,)
Key Safe
A stout box which can be attached to a build, that requires a user to punch in a numerical combination code in order to retrieve a key from inside. Usually a mechanical device, not electronic. Some types can be hung on a door knob. (Origin: William May)
Leasehold Interest
When an owner of a property leases the property to second party, that party is said to have a leasehold interest. They have certain rights in regard to the use and dispostion of the property but not the right to sell the property itself. This usually refers to a leasehold interest in land. (Origin: Industry)
Leisure Travel
Travel for recreational, educational, sightseeing, relaxing and other experiential purposes. (Origin: Industry)
Linens
All bedding, towels and other fabric products used in a lodging facility to comfort to owners, family and guests. See also: Bedding (Origin: Industry)
List Rate
The price that a lodging provider expresses as his price to the wholesaler. Usually the wholesaler receives a discount off the list rate. (Origin: Industry)
Location
A geographic description of where properties are located. Locations are located within Destinations, which are located within States, which are located within Countries. For example, Poipu Beach is a Location. The island of Kauai is a Destination and Hawaii is the state. These geographic descriptions are not precise and are sometimes named to accommodate various geographic features. See also: Destination, State, Country (Origin: William May)
Lock Out
A room or additional rental area which can be separate from the main rental area of hotel, motel or vacation rental unit. (Origin: Industry)
Lost & Found
Most owners or managers have a location at which articles found in a lodging property are kept for a short period of time. Owners and managers do not take responsibility for lost and found items nor offer guarantee that such items will be located after a guest's departure. (Origin: Industry)
Low Rise Building
Usually a building of 3 or 4 floors or less which usually houses office spaces and sometimes first floor retail space.
Low Season
The season when guest occupancy and rates are lowest. See also: Travel Seasons, Peak Season, Shoulder Season (Origin: Industry)
Maintenance
The act of maintaining and providing services to a property. Sometimes rutine matters such as changing furnace filters, or changing locks. Generally differentiated from work necessary to correct damages. See also: Repairs (Origin: Industry)
Market Share
The percentage of business within a market category. (Origin: Industry)
Member
A person who has subscribed to any website membership plan. (Origin: William May)
Memberships
Customers who wish to utilize one or more of our websites must sign up for a Membership in that site. Each membershp has a username, logon and Membership type. Some sites allow users to view some data before becoming members. (Origin: William May)
